Frequently asked questions from our support
Can I customize the packaging designs?
Absolutely! Divine Packs provides customizable options for colors, sizes, and logos, ensuring your packaging effectively showcases your brand identity and boosts visibility while adding a unique, personalized touch to your products.
How can I place an order with Divine Packs?
You can easily place an order through our website or contact our customer support team for assistance with your packaging needs.
Do you provide samples of your packaging products?
Yes, we offer samples upon request so you can assess the quality and design of our packaging before making a larger order.
What is the turnaround time for orders?
Turnaround times can vary based on the complexity of your order and customization requirements. Generally, we strive to deliver within a short period.
What kind of support can I expect from Divine Packs?
Our dedicated customer support team is available 24/7 to assist you with any inquiries, from pre-order questions to post-purchase support.
Do you offer bulk discounts?
Indeed, for larger orders, we provide bulk discounts and affordable rates. Please contact our sales team for more information on pricing structures and discounts.
What is your return policy?
We stand by the quality of our products. If you receive a defective item or an incorrect order, please contact our customer service within 14 days for a return or exchange